Your front desk
never sleeps.

CernoDesk answers every call 24/7, captures every job, and texts back missed callers before they call a competitor — and books jobs straight into your calendar. Built for home-services owners.

Book a demo See plans

Sara · Front Desk

Summit Comfort HVAC - Live call

0:43

FRONT DESK

Summit Comfort, this is Sara — how can I help?

CALLER

My AC just died and it's 95° in here. Can someone come out today?

FRONT DESK

I'm so sorry — let's get a tech out fast. I have 2–4 PM today. Should I book it?

CALLER

Yes please.

FRONT DESK

You're all set! Marcus will be out to help you between 2–4 PM today, and we'll text you about 30 minutes before he arrives. Hang in there — help is on the way!

Caller hung up · auto text-back

Hi! This is Summit Comfort's front desk. Sorry we missed you — what can we help with? Reply here and we'll get you on the schedule.

Sent in 3 seconds

Example dashboard

The Owner Dashboard

See every call — even the ones you'd have missed.

A calm, at-a-glance view of what your AI front desk handled: today, this week, and where your calls really come from.

Today vs this week at a glance — calls answered, booked, captured, missed.
“Calls that came after hours” — the ones a 9-to-5 front desk would have missed.
A calendar of activity — click any day to see that day's calls.
Every lead captured — caller, issue, booking, emergencies, with call recordings.
Your service area on a map — where your calls are coming from.

Read-only, one-key login, branded to your business. Owners see everything; nothing to set up.

Demo

See it in action.

This is one example — CernoDesk adapts to any business. Pick a field to see yours.

Try it live

See it answer for your business.

Pick a trade, then start the call.

Summit Heating & Air

Ready

A caller says: "AC not cooling"

Hit the button below to watch Sara take the call.

Booked to calendar

AC diagnostic — no cool

When: Today · 2–4 PM
Tech: Marcus R.
Where: 418 Maple St.

Confirmation text sent

To caller

Summit H&A: You're booked today 2–4 PM with Marcus. Reply R to reschedule.

Simulated demo. No calls are placed and no numbers are dialed.

Works for every kind of business

HVACPlumbingElectricalRoofingGuttersGarage DoorsLandscapingLawn CareGeneral ContractorsHandymanPaintersPest ControlCleaning ServicesPool ServiceMoversTowingAppliance RepairLocksmithsTree ServiceAuto RepairDentalMed SpaSalons & BarbersChiropractorsVeterinaryPhysical TherapyReal EstateLaw OfficesHVACPlumbingElectricalRoofingGuttersGarage DoorsLandscapingLawn CareGeneral ContractorsHandymanPaintersPest ControlCleaning ServicesPool ServiceMoversTowingAppliance RepairLocksmithsTree ServiceAuto RepairDentalMed SpaSalons & BarbersChiropractorsVeterinaryPhysical TherapyReal EstateLaw Offices

Industry average

27%

of home-services calls go unanswered (up to 62% for busy small businesses).

Industry average

$1,200

average value of a single missed call (often $3,500+ for HVAC jobs).

Industry average

85%

of callers who reach voicemail never call back — they call a competitor.

How it works

Live in days, not months.

We learn your business

Services, pricing, service area, hours, FAQs, technicians.

Your virtual front desk goes live

You keep your own number — calls simply forward to us. It answers in your brand voice.

Jobs hit your calendar

Booked appointments sync straight to your calendar.

You see the results

Daily recap: calls answered, jobs booked, revenue recovered.

Why owners choose it

Every call answered. Every lead worked.

Sounds human and on-brand — not a robot.
Qualifies and captures every job with the right details.
We text back callers who hang up, so you don't lose the job.
Daily revenue recap so you see the ROI, not the tech.
Protects your brand reputation - callers never hit endless rings or voicemail.
Keeps customers from losing faith - fast, professional answers instead of a frustrated caller.
No missed customers - every caller is captured, even after hours, on weekends, or while you are on a job.
No long holds - it answers instantly even when your line is already busy with another call.

By the numbers

Metrics that move revenue.

30%+

calls recovered that would have been missed

24/7

coverage — nights, weekends, holidays

Stats illustrative

Works with your stack

ServiceTitanJobberHousecall ProSMS text-backYour calendarNo CRM? Works standalone

CernoDesk works alongside the software you already use — it books jobs onto your calendar and can push new leads to Zapier, Make, or your own system. No CRM? It works without one — and we'll help you choose the right one when you're ready. We don't sell CRMs.

What it does

The growth engine for your phone line.

RECEPTION

24/7 call answering

We pick up every call — nights, weekends, holidays.

RECEPTION

We text back callers who hang up

If a caller drops before connecting, we text them back — so you don't lose the job.

RECEPTION

Every lead captured + daily recap

Every caller's name, number and need — emailed to you each morning.

RECEPTION

Calendar booking

Booked jobs land straight on your calendar, in the right time window.

GROWTH

Review requests

After the job's done, we ask the customer for a Google review — automatically.

FULL ENGINE

Old customer reactivation

We find customers who haven't been back in a year, and win them back.

Pricing

Plans that pay for themselves.

Your price = Volume pack + Feature pack

Volume pack

How much you use

Pick the size that fits your call load.

Pack	Minutes	Texts	Email	Price
Starter	600 ~200 calls	500	Unlimited	$159/mo
Pro	1,200 ~400 calls	1,500	Unlimited	$339/mo
Max	2,500 ~830 calls	4,000	Unlimited	$749/mo

Starter

$159/mo

Minutes: 600 (~200 calls)
Texts: 500
Email: Unlimited

Pro

$339/mo

Minutes: 1,200 (~400 calls)
Texts: 1,500
Email: Unlimited

Max

$749/mo

Minutes: 2,500 (~830 calls)
Texts: 4,000
Email: Unlimited

Over your pack? $0.35 / extra minute · $0.03 / extra text · Email always unlimited.

Calls estimated at a 3-minute average.

Feature pack

What it does

Any feature pack pairs with any volume pack.

Feature	Uses	Reception +$50	Popular Growth +$100	Full Engine +$150
RECEPTION — in every pack
24/7 call answering We pick up every call — nights, weekends, holidays.	MIN	Included	Included	Included
Text messages captured When a customer texts your business line, we catch it and log the lead.	TXT	Included	Included	Included
Live call transfer Caller wants a real person? We ring your phone and hand them over.	MIN	Included	Included	Included
We text back callers who hang up If a caller drops before connecting, we text them back — so you don't lose the job.	TXT	Included	Included	Included
Text confirmation to the caller The customer gets their appointment details by text before they even hang up.	TXT	Included	Included	Included
Every lead captured + daily recap Every caller's name, number and need — emailed to you each morning.	EMAIL	Included	Included	Included
Custom intake questions We ask the exact questions your business needs to qualify each job — not a generic script.	MIN	Included	Included	Included
Spam & robocall screening Flagged and known spam numbers are turned away before they ring through — so you're not paying to answer junk calls.	FREE	Included	Included	Included
Calendar booking Booked jobs land straight on your calendar, in the right time window.	FREE	Included	Included	Included
Call recordings + transcripts Listen back to any call, or read it. Know exactly what was said.	FREE	Included	Included	Included
GROWTH — adds
Booking confirmation + day-before reminders Customers get a confirmation, then a nudge the day before. Fewer no-shows.	TXT	Not included	Included	Included
Estimate follow-ups Called and didn't book? We follow up by text and email until they schedule or opt out.	EMAILTXT	Not included	Included	Included
Review requests After the job's done, we ask the customer for a Google review — automatically.	EMAILTXT	Not included	Included	Included
Proposals — sent + automatic follow-up When your proposal or estimate tool is connected, we send it for you and keep following up until they approve or opt out.	EMAIL	Not included	Included	Included
Connect your tools Every lead pushed in real time to Zapier, Make, or your own system, so it lands wherever you already work.	FREE	Not included	Included	Included
FULL ENGINE — adds
Emergency escalation to your cell Burst pipe at 2am? We text your cell and can put the caller straight through.	TXTMIN	Not included	Not included	Included
Bilingual answering (English + Spanish) — on request A dedicated Spanish line, answered by a native-sounding voice. Provisioned on request.	FREE	Not included	Not included	Included
Multi-location support Each shop gets its own number and calendar. You see all of them in one place.	FREE	Not included	Not included	Included
Monthly ROI report Calls answered, jobs booked, revenue recovered — the number that justifies the bill.	EMAIL	Not included	Not included	Included
Old customer reactivation We find customers who haven't been back in a year, and win them back.	TXTEMAIL	Not included	Not included	Included
Outbound text campaigns Send a seasonal offer to your whole customer list in one go.	TXT	Not included	Not included	Included

Reception

+$50/mo

added to any volume pack

24/7 call answering
MIN
Text messages captured
TXT
Live call transfer
MIN
We text back callers who hang up
TXT
Text confirmation to the caller
TXT
Every lead captured + daily recap
EMAIL
Custom intake questions
MIN
Spam & robocall screening
FREE
Calendar booking
FREE
Call recordings + transcripts
FREE

Growth

+$100/mo

added to any volume pack

Hear it answer a call for your business.

See exactly how it answers, books, and follows up — using your services, your pricing, your voice.

Book your demo

Your front desknever sleeps.

See every call — even the ones you'd have missed.

See it in action.

See it answer for your business.

Live in days, not months.

We learn your business

Your virtual front desk goes live

Jobs hit your calendar

You see the results

Every call answered. Every lead worked.

Metrics that move revenue.

The growth engine for your phone line.

24/7 call answering

We text back callers who hang up

Every lead captured + daily recap

Calendar booking

Review requests

Old customer reactivation

Plans that pay for themselves.

Hear it answer a call for your business.

Your front desk
never sleeps.