AI-POWERED.
PEOPLE-CENTERED.
IMPACT-DRIVEN.

Engineering the Future of Business.

AI that delivers real business outcomes.

A growing suite of AI products that quietly handle the work behind the scenes — helping businesses save time, win more customers, and grow.

CyberSainya · CernoGlobus

The Cerno Revenue Engine

Everything the two desks actually do — turning a lead into a booked, paid job, with every step visible in your dashboards.

Answering now, 24/7100% of calls answeredLive in days, not monthsKeep your own number
1The revenue engineMore leads answered, more jobs booked, more revenue.

Every lead

  • Phone call
  • Inbound text
  • After-hours
  • Web / ad
  • Referral
CernoDesk · Front Desk · Live

Capture every lead

Answers, qualifies, books — around the clock

Answers every call & text, 24/7
Qualifies & captures the job
Live warm transfer to you
Books onto your calendar
Instant text-back to callers
Custom intake questions
Spam & robocall screening
Call recordings + transcripts
Booking reminders
Review requests
Pushes every lead to your other tools, in real time
Emergency escalation to cell
Bilingual (on request)
Multi-location
Outbound campaigns
Monthly ROI report
“Your front desk never sleeps.”
Reception $209 · Growth $439 · Full Engine $899 /mo
Cerno · Deal Desk · Live

Close every deal

Turns the call into a priced quote that books itself

AI drafts the estimate from YOUR price book
Itemized good / better / best options
You approve from your phone
Customer page: options, photos, plain English
Accept → book a time window
Automatic follow-up until booked
Tech photo line (techs text photos in)
Financing & maintenance-plan display
Shared job room (AI, tech, owner, customer)
Works with your stack or standalone
“From first call to booked job.”
Deal Desk $149 · Pro $249 · Bundle +$100 /mo
💰
Booked, paid job

The lead becomes revenue

SEEN IN YOUR DASHBOARD
2See everything — your dashboardsRead-only, branded, one-key login. Two clean views of the money.
CernoDesk · Owner Dashboard
example view · this month
Answered
0
100% picked up
Booked
0
to calendar
Captured
0
leads logged
Missed
0
none lost
0
calls caught after hours — a 9-to-5 desk would’ve missed
Activity — last 2 weeks
Every lead captured
Maria A.
AC not cooling · 95° in house
Booked 2–4p
Dave R.
Water heater leak
Emergency
Tina O.
Quote — furnace tune-up
Captured
▲ Service-area map — where your calls come from
Cerno Deal Desk · Owner Dashboard
example view · this month
0
Open
0
Awaiting approval
0
Sent
0
Won
0%
Estimate → won this month
6 min
Avg. request → sent
Most-quoted items & top deals
Cartridge replacement$245
Shut-off valve (add-on)$155
AC diagnostic — no cool$89
Top deal · Redwood Plumbing$1,480

📱 Approve & send from your phone — the AI drafts from your price book, you tap to send.

Owner vs. tech view: Owners see the money and the pipeline. Techs get a money-blind field view — the job, the address, and the photos to add, but never your pricing or margins (enforced on our server, not just hidden on screen). No spreadsheets, nothing to set up.

3Trusted, and built to fitWorks with the tools you already run — and secured like it matters.
Customer Reviews — see what they say about you
example view
4.9
128 Google reviews · +22 this month
★★★★★

“Stopped losing weekend calls the first week — jobs just show up now.”

— Marcus R. · Google
★★★★★

“Fast and professional. I could see my quote on my phone right away.”

— Dana P. · Google
★★★★★

“Booked me same day when my AC died. Lifesaver.”

— Sam T. · Google
Works with your stack
ServiceTitanJobberHousecall ProYour calendarZapier / MakeNo CRM? Standalone
Built secure
🔒 Encrypted database🛡️ Data isolation🔑 MFA✅ Owner-approval before anything sends

See it answer & quote for your business.

A live walkthrough in your trade — your services, your pricing, your voice.

Keep your own number — we never port it. No rip-and-replace, no per-tech seats. Live in days.

Capture every lead, close every deal — and watch it all in your dashboards.

Part of the Cerno AI Suite — one operating system for your business, rolled out one proven desk at a time.

Built Secure

Your customers' data, handled like it matters.

Security isn't a feature we bolted on — it's how the whole thing is built.

A single locked front door

Your automation core isn't sitting on the open internet; every request passes through one hardened gateway.

A real, encrypted database

Customer data lives in a managed, encrypted database with automatic daily backups and point-in-time recovery — not a spreadsheet.

Every business sees only its own data

Separation is enforced on every request on our servers, not just hidden in the app.

Your techs never see your margins

The field view has pricing and customer contacts stripped out on the server. They literally can't see the money.

Customer links can't be guessed

Each estimate page is protected by a unique, unguessable key; links can't be enumerated or opened into someone else's data.

Nothing goes out without your say-so

The owner-approval step can't be bypassed. The AI drafts; you approve before anything reaches a customer.

Locked-down accounts

Multi-factor authentication on every system we operate.

We prepare, you attest

We do the work and package the evidence; we never move your money or make binding decisions for you. The licensed human signs.

Questions about our security setup? Email info@cernoglobus.com.

Your 24/7 Virtual Front Desk

Never lose a customer to a missed call.

CernoDesk answers every call and text, qualifies the customer, and captures every job, and books it straight onto your calendar — so you keep your hands on the tools and never lose work to a missed call again.

Works with ServiceTitan, Jobber and Housecall Pro — no CRM? Works standalone.

Incoming call · answering
0:14
Live
Hi, my AC just died — can someone come out?
Absolutely. I've got tomorrow 9 AM open — shall I book you in?
Job booked · Tue 9:00 AM · AC repair
Today
Live
47
Calls answered
12
Jobs booked
New job booked · Tue 9 AM · AC repair
Estimated ticket · $420

Plans that pay for themselves

Every plan is a Volume pack (how much you use) + a Feature pack (what it does). Pick a ready-made bundle below, or mix any volume with any feature set.

Reception

$209/mo

Starter volume + Reception features

600 min (~200 calls) · 500 texts

  • Answers every call & text, 24/7
  • Live transfer + books the job on your calendar
  • Texts back callers who hang up
  • Custom intake, spam screening + call recordings
Most popular

Growth

$439/mo

Pro volume + Growth features

1,200 min (~400 calls) · 1,500 texts

  • Everything in Reception
  • Booking reminders + estimate follow-ups
  • Review requests + proposals
  • Connect your tools (Zapier)

Full Engine

$899/mo

Max volume + Full Engine features

2,500 min (~830 calls) · 4,000 texts

  • Everything in Growth
  • Emergency escalation to your cell
  • Bilingual (on request) + multi-location
  • Outbound campaigns + ROI report

Plans from $209/mo.

One-time setup from $499. You keep your own phone number — we never port it.

DD
Estimate ready · Maria A.
Kitchen sink repair · needs your approval
Draft
Repair only
Fix the leak, replace worn cartridge
$434 – $489
Repair + protect
Recommended
Adds new shut-off valve + 2-yr warranty
$679 – $784
Accepted · Tue AM arrival window

Your Deal Desk

Never lose a job to an unsent quote.

Cerno Deal Desk turns the call into a priced, itemized estimate you approve from your phone — then follows up politely until the customer books. Clear options, job photos, and plain-English explanations close more work.

Works alongside ServiceTitan, Jobber and Housecall Pro — or with no software at all.

Cerno Deal Desk plans

Simple, transparent, no per-user fees.

Deal Desk

$149/mo

Unlimited users - no per-quote fees

  • AI drafts every estimate from YOUR price book
  • You approve from your phone
  • Customer page: options, photos, plain-English explanations
  • Accept, book a window, automatic follow-up

Fair use 250 estimates/mo

Get started

Deal Desk Pro

$249/mo

Unlimited users - no per-quote fees

  • Everything in Deal Desk
  • Tech photo line - techs text job photos in
  • Financing & maintenance plan display
  • Priority support

Fair use 600 estimates/mo

Get started
Best value

Front Office Bundle

+$100/mo

Unlimited users - no per-quote fees

  • CernoDesk answers the call, Deal Desk closes the job
  • Example: Growth + Deal Desk = $539/mo
  • One bill, one team

Fair use 250 estimates/mo (Deal Desk plan included)

Get started

One-time setup $299 — price book import, branding, and a rehearsal run.

Past fair use we talk about the right plan — never a surprise bill.

Built On

5 Pillars

C - Cerno

Core. Center. Command. The source of clarity, confidence, and control.

AI Differentiator

Intelligence far more superior than data - it learns, reasons, and turns information into smarter outcomes.

Business & Growth Aligned

Every AI solution aligned to your business objectives and growth, delivering measurable results.

Integration

Uniting people, processes, and technology across platforms for seamless execution.

Elevate

Empowering businesses to scale, grow, and elevate beyond tomorrow.

Part of CyberSainya

Built by an enterprise technology team.

CernoGlobus is the AI-products arm of CyberSainya — a Reston, Virginia technology enterprise that helps organizations turn IT, security, and AI from sources of risk into engines of growth. We bring that same discipline — clear strategy, the right technology, and a partner who stays in the room — to building practical, secure AI products for small businesses. The security architecture behind every Cerno product comes from that same IT and security practice.

Learn about CyberSainya

LET'S BUILD YOUR AI ADVANTAGE.

Partner with CernoGlobus to navigate change, harness AI, and elevate your business to new heights.